Return & Refund Policy

Return & Refund Policy

At Stashbuddy, we want you to feel confident with every purchase. If something isn’t right, we’re here to help.

1. Return Eligibility

To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • Items must be returned in original packaging with all tags intact
  • Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

2. Return Timeframe

You can request a return within 3 days of receiving your order.

3. Refund Process & Timing

Once we receive and inspect your return:

  • You will be notified of the approval or rejection of your refund
  • If approved, your refund will be processed within 15 days
  • Refunds will be issued to your original payment method

Please note that your bank or payment provider may take additional time to process the refund.

4. Exchanges

We offer exchanges for items that are defective, damaged, or if you need a different size (subject to availability).

To request an exchange, please contact us at Stashbuddy.in@gmail.com with your order details.

5. Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within [24 Hrs] of delivery
  • Include clear photos of the issue

We will arrange a replacement or full refund at no additional cost to you.

6. Non-Returnable Items

The following items are not eligible for return:

  • Items marked as final sale
  • Gift cards
  • Any item not in its original condition or damaged due to misuse

7. Return Shipping Costs

  • Zero Cost for returning.

8. How to Start a Return

To initiate a return or exchange, please email us at Stashbuddy.in@gmail.com with:

  • Your order number
  • Reason for return
  • Any relevant photos (if applicable)

This policy is designed to be fair, transparent, and hassle-free—so you can shop with confidence at Stashbuddy.