Refund policy
STASHBUDDY Return & Refund Policy ⚡
At STASHBUDDY, we want you to shop with confidence. As a limited-drop print-on-demand brand, every product is made specifically for your order.
1. Return Eligibility
To be eligible for support:
• Proof of purchase (order confirmation or receipt) is required
• Claims must include clear images/videos of the issue
• The item must not be intentionally damaged or misused after delivery
We reserve the right to refuse requests that do not meet these conditions.
2. Return & Exchange Eligibility
Due to our print-on-demand model, we currently do not accept returns or exchanges for:
• Size preference issues
• Change of mind
• Incorrect orders placed by the customer
• Final sale items
3. Damaged, Defective or Incorrect Items
If you receive:
• A damaged item
• A defective product
• An incorrect product
Please contact us within 48 hours of delivery with:
• Your order number
• Clear photos/videos of the issue
After verification, we will arrange a replacement or suitable resolution at no additional cost.
4. Refund Process
If a refund request is approved:
• Refunds will be processed within 7–15 business days
• Refunds will be issued to the original payment method used during purchase
• Bank/payment processing time may vary
5. Non-Refundable Charges
The following charges are non-refundable once the order has been processed:
• Shipping charges
• Cash on Delivery (COD) handling fees
6. Return Shipping Costs
• Return shipping costs (if applicable for approved cases) will be covered by STASHBUDDY
7. How to Contact Us
To request support, please email:
Include:
• Order number
• Reason for request
• Photos/videos (if applicable)
Thank you for choosing STASHBUDDY ⚡
Built For The Fearless.